Customer love great support. Open communication channels with your customers through live chat, push messaging, online support request, email, text and more. When customers purchase a new smartphone, give them a quick access to tips/tricks and videos. Why not share upcoming product launch or online training that they always wanted.
Aquire new customers
With high market penetration and limited differentiation between different resellers, it’s getting harder to acquire new client and maintain profitability. Current sales process may be resulting in a higher cost and lower margins. Mobile, Digital and Social Media marketing enables dealers to drive client engagement and generate leads for the sales team to develop and close.
Manage existing customers
Mobile, Digital, Social Media and Messaging platforms are ideal for up-selling services to existing customers and provide superior customer service to differentiate from the competitors. Create eCommerce or mCommerce store using the app and website. Showcase new products and notify your customers through push messaging, text and email.