Messaging Platform

Email | Text | Live Chat | Forum

Messaging Platform

Email | Text | Live Chat | Forum

The Facts Messaging Platform

Email

  • Email marketing is used by 82% of B2B and B2C companies.
  • About 53% of emails are opened on mobile devices.

Text Messaging/Live Chat

  • Over 80% of North Americans adults text,
  • Text has a 98% open rate and over 90% are read within 3 minutes.
  • 53%of customers would prefer to use online chat before calling a company for support.

Push Messaging

  • Push notifications boost app engagement by 88%.
  • 65% of users return to an app within 30 days when push notifications are enabled.

Each customer is different, and prefers a different mode of communication. At Gentraf, we offer a wide range of communication channels to reach your customers.